particularly for organisations and companies in the areas of education

, health care and hospitality - including schools, catering companies,

restaurants, hospitals and nursing homes.

 

Research shows that in these environments harmony in the workplace

has an immediate and direct influence on the people you serve.

Investment in harmonious relationships in the workplace is crucial for providing a service of excellence.

 

 

2 Day Staff Development Training 

For organisations or schools in groups from 5 to 100 participants.

 

    Benefits:

 

• more efficiency and less friction in your team

• more effective communication

• higher customer satisfaction and return rate

• less complaints from customers and service users

 

Content:

 

• How to build Trust and Teamwork

 

• Become more Positive, Productive and Effective

 

• Stop Bickering and In-Fighting

 

• Find ways to "Respond" rather than to "React"

 

• Eliminate Workplace Drama and the "Victim/Blame Game"

 

• Create a more Caring and Respectful workplace

 

• Develop Positive Attitudes, Cooperation and Personal Accountability

 

• Decrease Stress and Staff Burnout

 

 

Learning Approach:

 

Building on over 15 years of experience in adult education and as a communication trainer Thomas Riedmuller uses an experiential learning approach. This methodology of learning provides opportunities to apply new insights in practice and offers participants feedback on their newly applied skills. Opportunities for ongoing reflection help learners to integrate these skills into their lives at work and at home.

Course Tutors: Thomas Riedmuller

 

Course Times: 9.00am - 5.00pm

 

Public Course Cost (per participant) €150

 

For In-House courses, Thomas will contact you in advance to discuss the course programme in more detail in order to tailor it specifically for your organisation.

 

Additional Support:

 

To assist with continuing skills development, we facilitate via email a reflective practice after the training based on personal goals formulated by each delegate during the course. This assists participants in integrating new learning into their daily work lives.