Participants will:

 

• increase their awareness of communication at work – how their behaviour affects others.

• learn how to give and receive appropriate and constructive feedback.

• gain valuable insights that will enable them to take responsibility and overcome victim mentality.

• develop and practice skills for communicating appropriately in meetings.

• practice coping skills for pressures of ordinary work life.

• learn how to avoid and de-escalate conflicts in the workplace.

• deepen their understanding of core values of their work place.

• be challenged in a very positive way to develop as a person.

 

A course for all employees who want to be supported in developing effective communication, emotional intelligence and its application in day to day work life through practical skills training.

 

We offer courses for job-beginners and courses for more experienced staff.

 

It is important to us to engage with HR managers before training their staff. This course is most beneficial when company values and practices are integrated into the training.